Western Terrace, Falmouth, TR11 4QJ, United Kingdom
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Merchants Manor Spa Overview

You know what caught me off guard about Merchants Manor Spa? The building itself – it’s this gorgeous Georgian manor house sitting right on Western Terrace, and honestly, from the outside you’d think it was some fancy private residence rather than a hotel. I mean, Western Terrace is already one of Falmouth’s prettier streets (those Victorian terraces don’t mess around), but this place actually stands out even there.

The spa element isn’t just thrown in as an afterthought either – they’ve really committed to it. Walking through the entrance, there’s this immediate sense of calm that hits you, probably helped by the fact that the original period features are still intact. High ceilings, proper cornicing, that sort of thing. The treatment rooms are tucked away in what I suspect used to be the manor’s private quarters, and they’ve managed to soundproof them well enough that you can’t hear the occasional traffic from the main road. Actually, speaking of location – you’re perfectly positioned here. Five minutes downhill and you’re at the harbourfront watching the Falmouth-St Maves ferry chug back and forth, but you’re far enough up Western Terrace that you don’t get the weekend noise from the pubs down by the Moor.

The rooms themselves feel properly boutique without being fussy about it. Mine overlooked the garden (well, more of a courtyard really, but nicely done), and the bed was one of those where you sink in just enough without feeling like you’re being swallowed. Parking can be a bit of a dance – there’s some space on-site but Western Terrace gets busy, especially during Falmouth Week in August when the whole town goes sailing mad. The staff seem to know their way around the local area too, which is refreshing. When I asked about walking routes along the coast, the woman at reception didn’t just hand me a generic leaflet – she actually sketched out a route to Swanpool Beach that avoided the busiest bits of the coastal path. Small thing, but it mattered. The 7.9 rating feels about right to me – it’s genuinely lovely without being perfect. The spa treatments are solid (I did the hot stone massage and came out feeling like butter), and breakfast was proper rather than just continental basics. If you’re looking for somewhere that feels like a treat but isn’t going to bankrupt you, and you want to be in Falmouth proper rather than stuck out in some business park hotel, this ticks the boxes nicely.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Adult only
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Bicycle rental
  • Aerobics
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Beach
  • Snorkelling
  • Squash
  • Horse riding
  • Diving
  • Hiking
  • Canoeing
  • Windsurfing
  • Fishing
  • Golf course (within 3 km)
  • Tennis court

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • TV

Reception services:

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Open all year
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs

Entertainment and family services:

  • Board games/puzzles
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House Rules at Merchants Manor Spa

Pets:

  • Pets are not allowed.

Check-in:

  • From 16:00 to 00:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 07:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.6

Location:

8.7

Free WiFi:

8.2

Facilities:

8.1

Cleanliness:

8.5

Value for money:

7.6